Smoothing transactions across partners and platforms
A case study of foundational research via diaries and journey mapping
How online conference platforms fail attendees
A generative research case study
Categorizing devices for the library's website
A card sorting case study
Improving navigation for borrowing technology
A usability testing case study
Providing context for keywords in writing
A case study of UX research in curriculum design
User reviews for ghostwriting services
A case study of using text analysis to explore how students review services that write papers for them
How students get help with academic writing
A case study of mixed methods research design and project management
Recent work
Research methods and skills I use in my current role as a design researcher